Team Leader – OperationsFull time
Roles and Responsibilities
- Handling the Team of 15 to 20 Loan Managers / Loan Executives.
- Solving the Ground level issue by contacting Respective Stake holders.
- Convincing Skill & Objection Handling
- Risk Assessment and Driving Matrices
- Team Handling Skill.
- problem Solving techniques, Objection Handling skill
- Smart in Risk Assessment and take the immediate call accordingly to avoid the loss to the company
- Should be keen enough to solve the issue of customer escalation and Employees issue on ground
- Should be having basic Soft skills to analyse the actual issues of not meeting the Targets Persona
- Graduate with 3-5 years of prior experience in NBFC business.
- Graduate with 1-2 years of prior experience in Team handling
- Preferably between 24-29 years of age
- Excellent Communication Skills in the local language(basic English) , Basic Knowledge of system
Role Branch Operations Manager
Industry Type IT Services & Consulting
Functional Area BFSI, Investments & Trading
Employment Type Full Time, Permanent
Role Category Banking Operations
UG :Any Graduate