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Team Leader – Operations

Full time

Job Description

Roles and Responsibilities


  • Handling the Team of 15 to 20 Loan Managers / Loan Executives.
  • Solving the Ground level issue by contacting Respective Stake holders.
  • Convincing Skill & Objection Handling
  • Risk Assessment and Driving Matrices

Skills Required:


  • Team Handling Skill.
  • problem Solving techniques, Objection Handling skill
  • Smart in Risk Assessment and take the immediate call accordingly to avoid the loss to the company
  • Should be keen enough to solve the issue of customer escalation and Employees issue on ground
  • Should be having basic Soft skills to analyse the actual issues of not meeting the Targets Persona
  • Graduate with 3-5 years of prior experience in NBFC business.
  • Graduate with 1-2 years of prior experience in Team handling
  • Preferably between 24-29 years of age
  • Excellent Communication Skills in the local language(basic English) , Basic Knowledge of system

Role   Branch Operations Manager
Industry Type   IT Services & Consulting
Functional Area   BFSI, Investments & Trading
Employment Type   Full Time, Permanent
Role Category   Banking Operations

UG :Any Graduate

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