Sales Officer

Roles and Responsibilities

• Responsible for empanelment of channel and acquiring the customers for Business Loan and Housing Loan from open market.
• Responsible for achieving the cross-sell targets from the customers like insurance or any other appropriate product which may come up from time to time.
• Responsible for establishing the Piramal brand and managing the sales and business development activities with focus on rate sensitive mortgage market in the assigned hub location.
• Responsible for Smooth functioning of the lending process at various stages such as inquiry,application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, new and existing customer service.
• Responsible for ensuring the proper completion of the files and disbursal documents within timeline and adherence of KYC.
• Responsible for guiding the customer with clarity towards applying for Business loans / Home loans and explaining the product features in terms of ROI, Processing Fees, Terms and conditions and communication of application status.
• Adherence to the organizations policies and procedures and compliance with legal and regulatory requirements.
• Responsible for training, development and activisation of channels and release of channel payments on time
• Ensure excellent customer service which includes query resolution of the customer, completion of the task within the given TAT, after sales service, handling of complaints and customer retention.

Desired Candidate Profile

• Age should not exceed 28 years at the time of taking admission
• Graduation in any stream with at least 50% marks
• Experience is not mandatory
• Two-wheeler and Driving license is essential