Regional Collections Manager – Consumer Durable Loan
Full timeJob Description
Job Description:
- Ensure timely achievement of collections targets by formulating & executing collections strategy
- Recruit and train the collections team for effective collections & recovery
- Monitor & review the activities of the regional collections teams for the achievement of collections targets
- Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices
- Implement collection strategies at the regional level for efficient collections and recovery of outstanding loans
- Authorise payouts and roll out collection payout structure policy
- Monitor and ensure adherence to collection process and take preventive action against erring agencies / agents; discontinue agencies based on performance
- Partner with regional sales & credit team to ensure quality sourcing
- Identify trouble spots and implement collection related programs
Job Requirements:
- Post Graduate
- 12-15 years of experience in handling collections
- Ability to work with integrated systems used for tracking & monitoring collections
- Problem-solving and decision-making skills
- Operational execution
- Relationship Management (critical for retaining key customers)
- Strong communication and interpersonal skills
- People Management skills
Role  Collection / Recovery Manager
Industry Type Financial Services
Functional Area  BFSI, Investments & Trading
Employment Type  Full Time, Permanent
Role Category  Lending
Education
PG :Any Postgraduate