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Key Account Manager – Group Credit Life

Full time

Job Description

Tata Group


Position Overview

Position Title: Key Account Manager.

Department: Group Credit Life

Level/ Band: Executive (204)

Role Summary:

  • Achievement of annual sales and profit targets for credit life sales
  • Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial public houses
  • Lead and manage training and development programs for client’s staff
  • Develop the value penetration and wallet share in the business.
  • Coordinating with internal stakeholder and partner team for issuance and other service related coordination.

    Organizational Relationships

    Reports To: Sales Manager/Area Sales Manager.


    Job Dimensions

    Geographic Area Covered: Branches / Cluster

    Internal Stakeholders: Operations, Underwriting, Claims, customer services and others.

    External: Credit Life Partner viz. bank/NBFC

    Key Result Areas

    Organization Process Key Contributions


  • Coordinate credit life sales activities including providing technical support and guidance to channel partners when needed
  • Review competitor activity, market trends, regulations and provide input/suggestions
  • Execute the sales strategies for each product line as specif ied by National Sales Head/the senior credit life manager and Zone Head.

    Relationship Management

  • Solve the operational or technical issues faced by clients
  • Meet up regularly with clients to build a rapport with the senior management as well as the sales team.

    Ensure Compliance

  • Participate in risk mitigation plans, contingency planning, and business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.


  • Oversee timely production and submission of sales statistics, reports and projections, as required,
  • Provide consolidated reports for management
  • Daily Business Report

    Skills Required


  • Product Knowledge
  • Process Knowledge
  • Ability to generate solutions
  • Knowledge of group credit life business process
  • Updated knowledge about the insurance and banking industry



  • Interpersonal skills
  • Communication skills
  • Teamwork Skills
  • Relationship Building skills
  • Decision making skills
  • Language Skills English, Local language


  • Creative thinking skills
  • Supervising/Leadership skills
  • Influencing skills

    Incumbent Characteristics


    Qualification: Graduate

    Experience: 1 – 3 years in Sales (Insurance / Financial Service Background)

    Age: Below or 30 years


    Qualification: Post Graduate

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